About Us
We are a national nonprofit organization dedicated to helping busy parents and caregivers support their children’s success both in school and beyond. We work closely with pediatric healthcare providers to bridge the gap between children’s health and educational needs, especially for families facing economic, cultural, or language barriers…
Through our innovative partnerships, primary care providers connect families with expert Navigators who offer personalized advice and support on school enrollment, special education, and other education-related challenges. We currently serve families in three regions and support over 500 families each year. In 2020, we were recognized as one of Fast Company’s 10 Most Innovative Companies in Education.
Role and Responsibilities
We are seeking a full-time Special Education Navigator to join our team. In this role, you will be a personal education advisor for families referred by local pediatricians across multiple regions, including many Spanish-speaking families. Your primary responsibilities will include managing referrals, connecting virtually with families to assist them with school enrollment and special education systems, and addressing their questions or issues in a timely manner.
This is a remote position requiring self-motivation, creativity, persistence, and strong communication skills. A passion for supporting families on their educational journey is essential.
Key Responsibilities
Provide respectful, proactive, and impactful educational guidance and support.
Build strong, trusting relationships with families and schools through effective communication.
Participate in critical school meetings with families via video or phone (e.g., IEP eligibility assessments).
Develop practical solutions to challenges faced by families and students.
Establish effective routines and systems to manage complex educational needs.
Maintain detailed records of interactions and progress in our data systems.
Attend and contribute to team meetings and events.
Share expertise in internal training sessions and advocacy efforts.
Support colleagues with various tasks as needed.
Assist at least 140 families annually in addressing their educational needs.
Qualifications
Minimum of 4 years of experience working directly with students and/or families in a school setting (classroom teacher or special educator preferred).
Fluent in Spanish (required).
In-depth knowledge of special education policies and processes.
Flexible, curious, and open to learning and feedback.
Friendly, collaborative, and team-oriented.
Self-disciplined with the ability to work effectively in a virtual environment.
Excellent communicator who can adapt messages to various audiences.
Well-organized and adept at balancing multiple priorities and deadlines.
Results-oriented with a strong sense of urgency and problem-solving skills.
Comfortable contributing insights and feedback to support organizational growth.
Committed to advancing diversity, equity, and inclusion.
Proficient with technology such as Slack, Dropbox, MS Office, and Google products.
Willingness to travel periodically (a few times per year for team meetings).
Fully vaccinated against COVID-19 and able to provide necessary medical documentation.
Salary And Benefits
Annual salary of $78,750, with potential for an annual performance-based bonus of up to 15%.
Flexible home-office environment, including a home office setup allowance.
Comprehensive health, dental, and vision insurance for you and your family.
Generous paid time off each year.
401(k) / Roth IRA retirement savings plan with company matching.
Optional Additional Voluntary Benefits.
Annual professional development budget of $3,000.
Paid-leave sabbaticals of increasing duration for every five years of service.
We are an equal opportunity employer supporting working families from all backgrounds. We encourage applications from parents and caregivers, people of color, LGBTQ+ individuals, veterans, and individuals with disabilities. Please feel free to include your pronouns in your application and let us know if you need reasonable accommodation during the application or interview process.
Employment Type: Full-Time
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