Position Summary:
We are seeking an enthusiastic individual to provide instructional support for our students to help them meet established learning objectives and personal learning goals. This is done by providing constructive, focused feedback on subjective exams, as well as answering student questions via email and phone for programs that fall under the Travel and Tourism vertical. These… include, but are not limited to Travel and Tourism Specialist, Restaurant Management, and Guest Services Agent.
This is an independent contractor position that is fully remote with flexible hours.
Essential Job Functions:
• Objectively and accurately evaluate subjective exams against established grading keys and rubrics by providing effective, and constructive feedback to students that helps them see what needs improvement, as well as what was done well
• Complete necessary steps to ensure that exam feedback is uploaded for students and grades are properly recorded
• Answer student questions via email
• Answer student questions via phone (through scheduled appointments only)
• Participate in special grading projects as needed
• Grade assignments within five days of submission
• Respond to internal emails within 24 hours during the week and within 48 hours on the weekend
• Participate in accreditation activities as needed.
Knowledge, Skills, Abilities:
• An associate degree in business or related field required
• A bachelor’s or master’s degree preferred
• Must have certification as a travel agent
• Teaching or tutoring experience
• Online experience is preferred.
• Excellent computer skills, including the ability to troubleshoot minor technical issues to ensure student work can be graded in a timely manner
• Access to high-speed Internet
• Access to a personal computer (PC or MAC)
• Ability to work independently, think critically, and communicate effectively and efficiently
Equal Employment Opportunity:
At Penn Foster Carrus we are proud to be an Equal Employment Opportunity employer. We are committed to creating a work environment that embraces and celebrates diversity. We encourage underrepresented groups to apply. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other status protected under federal, state, or local law.
About Us:
At Penn Foster Carrus, we are dedicated to helping over 300,000 students each year achieve their goals through affordable, accessible, career-focused learning. Our mission has remained the same since 1890: to enhance the lives of our students and clients through the acquisition of skills and credentials that can help them work toward their career and life goals. Together with our extensive partner network of leading employers, community-based organizations, and academic institutions, we close skills gaps and are building a workforce that’s prepared for the future job market. We aim to help businesses thrive by mobilizing their individual workers and energizing communities with opportunities for growth and progress. We are proud to play a role in the success of over 80% percent of our graduates that see improvement within their careers, as they inspire us to keep finding new ways to further our reach and broaden horizons. Join the Penn Foster movement and start working toward a better future today
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