Job description
About Teaching Nomad…
Teaching Nomad is a teacher recruitment and training company headquartered in Denver, Colorado. We’ve received numerous awards including top teach abroad organization in 2021!
Our Denver office is located at 3401 Quebec Street (1-70 & Quebec).
About the position
This position supports our teach abroad program, specifically within our document authentication & visa department. This team completes the required documentation for teachers to live and work abroad! You will be working closely with the Authentications Manager to increase efficiency and facilitate order turnaround. Document authentication is the process that verifies documents for use in other countries.
This role is challenging because it requires STRONG organizational, problem solving, and customer service skills. If you have those things, we can teach you the rest!
This is an entry-level trainee position that will take on more responsibility and order complexity over time. This position is paid hourly, working about 15-25 hours per week.
Schedule is very flexible regarding which days and hours you work but it does need to be done in the office.
Basic responsibilities
• Support document authentication and visa workflow/order processing
• Answer customer service inquiries for new orders and questions related to existing orders
• Monitor order status and follow up with government offices for updates
• Strengthen relationships with current clients/schools who use our services in bulk
• Support TEFL- and recruitment teams with questions related to document authentication
• Complete and pass notary training as part of document authentication process
• Drive to pick up & drop off documents daily
• Work with team to scale our order management systems and processes
Requirements
• As a teach abroad company, overseas experience is great!
• The Authentication Department hours are M-F 8a-5p but training & hours will be discussed
• Excellent customer service skills
• Strong attention to detail and organization in process-oriented work
• Touch typing ability
• Professionalism, eagerness to learn and adapt to situations
• Driver’s license & reliable transportation for completing errands around town
Pay and benefits
• Starting pay $17.50/hour
• Starting 15-25 hours per week
• Health insurance, dental insurance, and PTO effective after 2 months of hire date
• Salary & 401K match benefits after reaching full time status
Teaching Nomad is a small and fun team with ample opportunity for professional growth and development.
For consideration, please send a cover letter & resume
Apply Job!