Job Summary and Duties
If you are considering a new job, work environment or career opportunities you should look at Mercer County Community College. MCCC is a publicly supported college that is open to all and dedicated to student success. In order to support that mission Mercer seeks to attract, retain, and support a skilled diverse workforce which is our most valuable resource. We thrive on… and are proud of our diversity and open access. Our students and employees find the College large enough for a multitude of offerings yet small enough to keep the “Community” feel for all. The College consists of two campuses, the James Kerney Campus (JKC) in the capital city of Trenton, NJ and a larger 292-acre suburban campus just six miles north of Trenton.
As part of the comprehensive and valuable benefits package the College offers credit course tuition waivers for employees, spouses and dependents. This allows for employees and their families to take advantage of earning a higher education degree without the high cost. The College offers students 69 Degree Program Options and 35 Credit Certificates from which to choose.
JOB DUTIES
• Provide in person and online tutoring and similar academic assistance services to students via multiple platforms Describe test procedures, instructions, rules, and regulations to examinees.
• Provide online supplemental academic instruction to individual students and small groups.
• Demonstrate and use technology, audiovisual aids, and other materials (as necessary) to
supplement tutoring sessions and presentations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Facilitate group discussions with students.
• Lead scheduled study groups and workshops.
• Collaborate with faculty and staff members.
• Attend initial and ongoing training sessions.
• Other duties as assigned.
Required Qualifications, Knowledge, Skills & Abilities
REQUIRED QUALIFICATIONS
• At least one year of requisite courses and/or proven mastery of subject(s). BIO, CHE, ENG, ESL, IST, Algebra, Pre-Calc, Statistics
• Experience using Zoom (the Virtual Tutoring Hub) for drop-in tutoring, and Academic Core Enrichment (ACE) study groups.
Preferred Qualifications, Knowledge, Skills & Abilities
PREFERRED QUALIFICATIONS
• Associates and/or Bachelors Degree
• Two (2) or more years experience in higher education
• Bilingual – Spanish
• MCCC course professor recommendation.
KNOWLEDGE, SKILLS & ABILITIES
• Strong interpersonal skills
• Strong communication skills
• Customer service oriented
Core Competencies
CORE COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies
Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
Customer Focus: Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
Building Partnerships – Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.
Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
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