Admissions Representative – Online Education
Coordinate the admissions process to ensure enrollments in the various academic programs and provide continuous advisement to prospective students…
THIS IS NOT A REMOTE POSITION
THIS POSITION WILL BE BASED OUT OF THE MESA CORPORATE OFFICE
ESSENTIAL FUNCTIONS
Collaborate with the Online Admissions Manager and the Corporate Director of Admissions to ensure new student targets are met.
Advise the Online Admissions Manager and the Corporate Director of Admissions of relevant activities and issues.
Ensure compliance with all standards of PMI including all federal and state laws and accreditation requirements.
Initiate contact with prospective students via software, phone, email, text and other communication mediums to provide proactive guidance, support and ongoing follow-up.
Maintain regular contact with applicants through exceptional communication from the beginning of the enrollment process to the second week of class.
Facilitate the applicants chosen educational pathway by guiding applicant through the admissions process.
Interview prospective students interested in attending a career program in accordance with established guidelines.
Answer incoming phone calls and respond to Web/Email inquiries.
Explain academic programs and answer inquiries regarding applications, enrollment and courses.
Utilize reports and tracking tools to assess individual progress against key performance indicators, (i.e., student contacts, interviews, admissions application processing, completion of student retention activities, and student outreach).
Input information into a database and follow-up with applicants to update statuses.
Coordinate campus tours.
Contact prospective students to inform them of future openings for classes.
Advise students of the various programs and facilitate resolutions to problems on an ongoing basis.
Coordinate required assessment tests, review results and determine ability to benefit with independent test administrator.
Collaborate with the Financial Aid staff to determine eligibility and a start date for students.
Analyze statistics such as enrollments, starts, follow-ups and marketing data.
Set and monitor applicant expectations throughout the admissions process and promote effective communication between financial aid, student outreach, and other departments to ensure a seamless experience from applicant to new student.
Attend job fairs, career fairs and make high school visits to represent Pima and to recruit prospective students.
Participate in evening and weekend work rotations for the Admissions department, as requested.
Demonstrate and promote high ethical standards set by Pima Medical Institute, the Department of Education, accreditation, and regulatory bodies.
Prioritize and manage time to achieve monthly goals on a consistent basis.
Facilitate and contribute to strong, positive relationships within the team, department, and inter-departmentally.
Embrace innovation, change in a fast-paced environment, and adjust priorities as needed.
Be receptive to coaching and feedback, demonstrating the desire to achieve and exceed goals.
The list of essential functions is not exhaustive and may be supplemented.
MINIMUM QUALIFICATIONS
Bachelors degree preferred.
Bilingual Spanish Preferred
Three (3) years of education sales/admissions and recruitment experience.
Private, proprietary school experience preferred.
Verbal and written communication skills.
Knowledge of problem solving, conflict resolution, and delivering customer satisfaction.
Ability to build and sustain trusting relationships.
Any equivalent combination of training, education or experience that meets the minimum qualifications.
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